General Provisions
These Terms and Conditions constitute a binding agreement between users and Tornado Booms Casino governing all platform interactions. Registration implies acceptance of these terms in their entirety. Users disagreeing with any provision should refrain from creating accounts or utilizing casino services.
The casino reserves the right to modify these terms at any time. Material changes trigger notification via registered email addresses. Continued platform use following modifications constitutes acceptance of updated terms.
Eligibility Requirements
Age Verification
All players must meet minimum age requirements of 18 years or the legal gambling age in their jurisdiction, whichever is higher. The casino conducts verification checks and permanently closes accounts belonging to underage individuals. Winnings from underage play are forfeited.
Geographic Restrictions
Services are unavailable to residents of jurisdictions where online gambling is prohibited. Players bear sole responsibility for ensuring compliance with local laws. The casino blocks access from restricted territories but cannot guarantee complete enforcement.
Account Limitations
Each individual is permitted one account only. Multiple accounts result in closure of all associated accounts and forfeiture of balances. Household members sharing devices or internet connections may register separate accounts but must notify support to avoid confusion with duplicate account policies.
Account Security
Player Responsibilities
Account holders bear responsibility for maintaining login credential confidentiality. Sharing account access with third parties violates these terms regardless of relationship. All activity originating from valid login sessions is attributed to the account holder.
Casino Obligations
The platform implements industry-standard security measures including SSL encryption, secure password storage, and fraud monitoring systems. Security breach notifications are issued promptly when player data may have been compromised.
Financial Terms
Deposits
Minimum deposit amounts vary by payment method, starting from €10 for most options. Deposits reflect in accounts immediately for e-wallets and cards, while bank transfers may require processing time. The casino does not charge deposit fees, though payment providers may apply their own charges.
Withdrawals
Withdrawal requests undergo security review before processing. First withdrawals require completed account verification. Processing times vary by method:
| Method | Processing Time |
|---|---|
| E-wallets | 24 hours |
| Cards | 2-5 business days |
| Bank Transfer | 3-7 business days |
| Cryptocurrency | Within 1 hour |
Withdrawal Limits
Standard accounts face daily withdrawal limits of €5,000 and monthly limits of €50,000. VIP members enjoy elevated limits based on tier status. Progressive jackpot wins exceeding standard limits are paid in instalments unless alternative arrangements are negotiated.
Bonus Terms
General Conditions
Promotional offers carry specific terms detailed at the point of claim. Standard wagering requirements of 35x apply unless otherwise stated. Bonus funds remain non-withdrawable until requirements are satisfied. Requesting withdrawal before completion forfeits remaining bonus balance.
Abuse Provisions
Exploitative bonus play patterns including minimal risk strategies, hedge betting, and systematic abuse result in bonus confiscation and potential account termination. The casino employs analytical tools detecting irregular wagering behaviour.
Game Fairness
Random Number Generation
All games utilize certified random number generators ensuring unpredictable outcomes. RNG systems undergo regular third-party auditing with certification available upon request. Published return-to-player percentages represent long-term theoretical averages.
Malfunction Policy
Game malfunctions void all pays and plays from the affected session. The casino investigates reported malfunctions and credits accounts when technical failures demonstrably cause losses. Player-side connectivity issues do not qualify for compensation.
Responsible Gambling
Self-Regulation Tools
Players may implement deposit limits, loss limits, session timers, and cooling-off periods through account settings. Support staff can apply these measures upon verbal request. Changes to limits take effect immediately for reductions; increases require 24-hour waiting periods.
Self-Exclusion
Temporary exclusion periods of 24 hours, 7 days, 30 days, or 6 months are available. Permanent exclusion removes access indefinitely with reinstatement requiring formal written request after minimum 6 months. Exclusion applies across all associated casino brands.
Dispute Resolution
Internal Process
Complaints should first be directed to customer support for resolution. Unresolved disputes escalate to management review within 14 days. Written complaints receive formal response within 28 days acknowledging the issue and proposed resolution.
External Mediation
Players dissatisfied with internal resolutions may pursue external mediation through licensed alternative dispute resolution services. Contact details for applicable ADR providers are available upon request.
Limitation of Liability
The casino’s maximum liability for any claim is limited to the relevant account balance at the time of the incident. No liability exists for indirect, consequential, or incidental damages including lost profits or emotional distress. Force majeure events suspend casino obligations without penalty.
Governing Law
These terms are governed by applicable gaming authority regulations. Legal proceedings arising from these terms shall occur in jurisdictions specified by the relevant licensing authority.
By using Tornado Booms Casino services, players acknowledge having read, understood, and agreed to abide by these Terms and Conditions in their entirety.